Testimonials +

Don’t just take our word for it…

At Firefly, our commitment to every project goes beyond creating visually appealing communications. It’s about forging strong connections between our clients and their target audiences, ultimately enhancing their reputation, and boosting business performance.

Customer satisfaction is at the heart of our mission, and collecting feedback is an integral part of our ongoing development.

The following testimonials demonstrate what our clients thought about working with us…

“Ben and the team at Firefly have been great – creative, friendly, fun and professional from start to finish of our label design project.

Despite us providing a rather vague brief, they completely got what we were looking to achieve and delivered an excellent creative proposal which we are now moving ahead with. They worked with pace and their communication was good throughout. I wouldn’t hesitate to work with them again and would strongly recommend them for any creative requirements.”

Fiona Walsh
Sales Director
Redcastle

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“Firefly has been a pleasure to work with. They did a wonderful job of producing a design that reflected the brief outlined and delivered great options for us to choose from. They worked quickly, efficiently and were very patient with us! We are delighted with our new brand.”

Kaisey Murphy
Programme Co-ordinator
Edinburgh Surgery Online

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“From start to finish, Firefly were great to work with. They understood the objectives of the project and what I was trying to achieve, and provided regular updates throughout. The project was managed very efficiently and I am extremely happy with the result. Thank you!”

Lucy Ozanne
CPD & Training Officer
Law Society of Scotland

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“Firefly designed and built our website and also created the online boutique logo. They are an incredible team, throughout the whole process I felt like they were my team. They are very talented, creative and patient. I am extremely happy with the result.”

Mira Lemak Dudgeon
Founder & Director
Amiramour

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“Thank you so much for your work on the report infographics, and especially the speedy turnaround – they really helped us get to where we needed to be in time for the official launch and circulation to press yesterday.

We’ve had loads of coverage for the recent report today and hoping to get more across the week. Also a huge thanks again for your work on the branding and templates generally. Working the report up using the Citizens Advice Scotland report template didn’t take me long at all and we’re so very happy with how it looks!”

Erin Gray
Service Communications Manager
Citizens Advice Scotland

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“The Royal College of Nursing Scotland has worked with Firefly on a number of projects, most recently the branding for our Nurse of the Year Awards. We have always found the team to be responsive, willing to listen and full of ideas. Professional, creative and approachable, the quality of their work is excellent.”

Carol Harris
Communications and Public Affairs Manager
The Royal College of Nursing Scotland

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“Firefly brought a fresh and clean re-design to our supporter magazine. A friendly, talented team delivering a professional service within agreed timeframe and budget, responding in a timely manner to communications throughout the process.”

Iain Campbell
Director of Communications
Scottish Bible Society

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“It was a pleasure to work with Firefly on our branding, report templates and new website. We chose to work with them because they took time to understand us at the start of the process and that approach was apparent in all of the high-quality work they produced.”

Graeme Blackett
Director
BiGGAR Economics

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“Firefly has been an absolute joy to work with. We commissioned them to create a promotional animation for us and on seeing the storyboard, we were so impressed with the work they did that we ended up contracting them to design a series of printed materials too.

Creative, friendly and responsive, they’ve truly delivered on what we asked for and more. We had a very tight turnaround on our project and they made it all happen in good time. I wouldn’t hesitate to use them again.”

Steph Wright
Project Development Manager
Cancer Innovation Challenge

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“Firefly have developed some fantastic premium Word report and PowerPoint templates for SLC. They support our brand, reduce production time of written work and look great!”

Duncan Wood-Allum
Managing Director
The Sport, Leisure and Culture Consultancy

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“It’s been a real pleasure to work with Firefly. They helped us to refresh the looks of our apps and developed a sophisticated branding which helps us to stand out from the competition.”

Andriy Gordiychuk
Director
Theory Test Revolution

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“I have worked with Firefly on a number of video projects and have been nothing but impressed with the professionalism, expertise and the quality of resulting videos. We plan to use Firefly much more in the future!”

Chris Ridley
Content, Communications and Website Manager
Proactis

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“The friendly and professional Firefly team worked closely with us to develop and refine a clear style for our quarterly print and digital journals.

The team listened carefully to our needs and quickly responded to any queries and changes we requested. We are really happy with the end result, and with circulation increasing every month, it would seem our readers agree!

Sarah Brady
Brand Manager
Eyecare

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“I have worked with Ben and his agency for many years, albeit in a paper promotional capacity. After discussions on an internal project, I was thrilled when he offered to produce work for ourselves.

Ben lead the way with concept to design and produced a great piece, Rock-Paper-Scissors. Feedback from our clients has been excellent and lovely to put a smile on faces when they identify the design. I hope to do more work with Firefly in the future.”

Elaine Scott
Key Account Manager
Antalis

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“We have enjoyed a positive experience partnering with Firefly to build our website. They were quickly able to discern the style and functionality that would fit for us and our international target audience.

In addition to providing a design we loved they also balanced the competing demands of SEO optimisation with an aesthetically pleasing site. Much appreciated!”

Peter Henry
Managing Director
H.W. Anderson

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“Firefly was a pleasure to work with throughout our project.

It was clear from the initial design discussions that their attention to detail, content suggestions and proposed structure would help us achieve the goals we had envisioned for our new brand and they did not disappoint. Thank you for making the process so simple.”

Adam Medley
Operations Manager
Insight Software Development

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“We worked with Firefly to produce some simple but eye-catching infographics to help us convey our key messages to our wide audience.

We wanted the characters in the graphics to be relatable everyday people from the Scottish public, and Firefly really managed to capture that. The graphics they designed are clean, colourful and clearly convey the right messages we wanted to get out there, helping us to launch National Walking Month 2018 in style. Thanks Firefly!”

Louise Cameron
Communications & Marketing Officer
Paths for All

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“Firefly worked closely with us to understand our vision and turn it into a modern, slick design that has been used across our new Tenders Direct website, email marketing and social media – we are really delighted with the end product and it’s proving popular with our customers too. Delivery was always on time and Firefly’s customer-focused approach made them a pleasure to work with!”

Penny Godfrey
General Manager
Proactis Tenders Direct

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“What has stood out the most about the design work that Firefly has produced for me is that the professionalism, quality and detail has been second to none.

The reliability of the Firefly team and the fact that they work efficiently to produce the highest quality content is the reason I will keep returning as a customer.”

Ross Brinson
Founder
Intrepidus Outdoors

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“I really appreciate the work you put into our website and the end result looks marvellous. We are very happy with the whole package.”

Tom Watt
Owner
Sheridan Guest House

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“Ben and the team at Firefly have been great – creative, friendly, fun and professional from start to finish of our label design project.

Despite us providing a rather vague brief, they completely got what we were looking to achieve and delivered an excellent creative proposal which we are now moving ahead with. They worked with pace and their communication was good throughout. I wouldn’t hesitate to work with them again and would strongly recommend them for any creative requirements.”

Omar Quaba, MA, FRCS
Consultant Plastic Surgeon
Waterfront Private Hospital

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“The Timber Transport Forum asked Firefly to quote for the design of our good practice guide. They came back almost immediately with what proved to be the lowest price. What they produced was great; clear, contemporary and very well received.

Firefly managed the printing too which made life easier and allowed them to check the print quality. All in all our experience was so good we asked them to produce a feather flag and banner for our events – with similar great results.”

Roland Stiven
Project Manager
The Timber Transport Forum

“I commissioned Firefly to create branding and a website, along with various associated branded products, for Health Data Research UK, a major new health research institute.

Firefly understood the requirements very quickly and met the branding brief on their first pass, delivering striking and effective creative work. The website met our technical requirements while showing the new branding off to great effect. It was a pleasure working with them and I hope to do so again.”

Simon Kearney-Mitchell
Strategic Communications Manager
Medical Research Council

“From initial consultation through to delivery, Ben and his team at Firefly couldn’t have been more helpful, creative and dedicated to our project.

Their expertise and innovation has resulted in a fantastic new website for our organisation, and users love it! Hope to work with Firefly on future projects. No need to look any further for a friendly and professional creative agency in Edinburgh.”

Cherry Martin
Communications Manager
The Farr Institute

“It has been real pleasure working with the Firefly team to identify opportunities to enhance the brand of our firm. The team have an abundance of creative ideas, provide exceptional quality and their attention to detail is unrivalled. We look forward to continuing to work together!”

Lauren Forgie
Marketing & Communications Manager
Gillespie Macandrew

“Firefly helped us to develop a logo and magazine advert as we launched a new brand. They took the time to understand our product and what we were hoping to achieve, and were helpful and responsive throughout the process. We’d love to work with the team again on future projects.”

Rail BI

“Collaborating with the design team at Firefly was a great experience from start to finish. In today’s fiercely competitive markets having a great online presence is paramount. Don’t look past Firefly for your branding and digital design requirements.”

Chris Grantham
Managing Director
Angling Active

“We had a great experience working with Firefly and the team were always on hand to help. Firefly’s expert advice helped guide us to a Company Value design that really works with our branding and was a hit with the team!”

Sarah Blair
Operations Manager
Delta-EE

“Firefly have been great to work with. They were patient, responsive and delivered exactly what I was looking for. Every time I see my company’s branding I like it more and I am proud of the way it represents my business.”

Heather Astbury
Managing Director & Co-founder
The Reputation People

“Firefly was recommended to Confor and I’m glad it was. I appreciated the positive, helpful approach taken in identifying what we wanted and the quality of the finished design was of a high standard, delivered on time.”

Stuart Goodall
Chief Executive
Confor

“Great working with the team at Firefly Design, work was carried out very quickly with good attention to detail and some very good suggestions that we didn’t think of. Will definitely be using their services again.”

The Edinburgh Butter Company

“We worked with Firefly on a couple of print projects and they were always great! Their ideas are always fresh and they are a joy to work with.”

Charlotte Fortt
Marketing Executive
Edinburgh Dog and Cat Home

“Great team to work with, very approachable and are able to answer any questions we may have regarding project work.”

Becca Scott
Senior Global Communications Executive
Clyde & Co LLP

“Having worked with Firefly at a previous job and being very impressed with the quality of their work, it was an obvious choice to work with them again when we decided to redesign the visual brand identity.

Within a short time frame Firefly produced a set of impeccable and highly creative solutions for our marketing collateral and website design. It was a great experience working with their talented graphic design team, who went out of their way to understand our company’s ethos and were always flexible and helpful. We’re over the moon with the end result and have received many compliments from clients and partner organisations.

There’s no doubt that Firefly is one of the top graphic design agencies in the UK. We will gladly make use of their services again in the future and recommend them to anyone looking for a professional team to create high-quality graphic designs.”

Madelon Kortenaar
Marketing Manager
Sitekit

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If you would like to find out more about Firefly and how our ideas, experience and creativity could make a real difference to your business, please complete the form or call us on:

+44 (0) 131 510 8260

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