AnswerConnect
Website design + Branding + Brand development + more
Let's work together
+44 (0) 131 510 8260
Please call +44 (0) 131 510 8260 for more information on any of our creative services.
We are proud to integrate our three core values into everything we do, benefiting both our clients and team.
As a multidisciplinary agency we not only provide branding and digital services, but also advertising, print and video solutions. As a result, we can work with you to ensure your brand is reflected consistently across all creative communications, increasing brand awareness and establishing a strong connection with your target audience.
What further sets us apart is that we do not limit ourselves to working with a specific niche. We choose to remain adaptable, enabling us to craft communications tailored to clients from a diverse range of sectors.
View the full range of our services.
At Firefly, we aspire to make a difference and reducing our environmental impact is a matter of priority. From regular litter picks to making donations for trees to be planted for every new client we work with, we have implemented a number of actions to help protect our planet.
From our base in Edinburgh, we’ve adopted a full-time work-from-home approach, reducing commuting, and effectively shrinking our carbon footprint.
We have also partnered with some remarkable organisations dedicated to preserving and restoring the local environment.
In Edinburgh, we enjoy attending regular litter picks with the Water of Leith Conservation Trust, who safeguard the local river, its heritage and wildlife. You can find out more about the trust in our journal article A greener future: The Water of Leith Conservation Trust.
Each year, as part of our commitment to the environment, we also volunteer with the Borders Forest Trust (BFT), contributing to the restoration of Scottish woodlands and wildlife habitats. Discover more about the BFT’s work in our journal article Digging deeper with Borders Forest Trust.
Find out more about how we protect our planet.
We believe you never stop learning and to encourage this we allocate time every week for our team to focus on their personal development – whether that’s attending an industry event, taking part in a webinar, or completing an online course. This enables us to constantly improve our knowledge, build upon our skill set, and remain up to date with new developments in our field.
To support others in our industry, we regularly publish journal articles with tips and advice. From landing a job as a designer to guidance for creating a professional CV, you can read more in our journal.
Let's work together
+44 (0) 131 510 8260
Additional benefits of working with us
Our team have the skills and knowledge to provide expert advice, therefore, if we believe we can adapt or build upon your ideas to enhance the success of your brand, we will be upfront in saying so. From discussing budgets to encouraging feedback at key milestones, open and honest discussion provides a space for everyone to contribute, fostering a collaborative journey toward the success of your brand.
We are dedicated to providing a bespoke service, and if you choose to work with us, you will have direct meetings with our Creative Director and design team. Liaising with the people responsible for building your brand means nothing gets lost in translation. This approach ensures the work we produce accurately represents your organisation as every brand deserves to be unique.
They produce great designs with careful attention to detail, taking the time to fully understand the needs and wider context of each project. Ben and the team are a pleasure to work with and I'd happily recommend their services.
Tony Doyle
Throughout the process, they have been great and delivered just what we wanted and in a timely manner. If you are looking for high quality design, then I would highly recommend.
O Q
Firefly have built our new website and helped us grow the site as we have matured. They have also developed slick and functional template documentation for us. Ben and the team spend time to understand our needs and have added a lot of value with their ideas. They are, as expected, impressive creatively but they also understand business priorities and guided us through some important aspects of running a website that is functionally effective. We selected Firefly as our partner after an extensive process of evaluating our options and we have not been disappointed!
Peter Henry
Our structures and processes have been developed and refined over time to enable us to provide a highly efficient service to our clients.
Our clients are assigned a dedicated creative team to gain a deeper understanding of their projects and create high-quality communications.
Our clients review projects at the earliest possible stage to confirm that we are on track from the beginning. We then continue to gather feedback throughout a project at key milestones to make sure every aspect is as you expect. Collaborating with our clients in this way helps to ensure that every project is delivered with clarity, coherency, and efficiency.
Our efficient methods of working have a direct impact on our ability to provide excellent value for money for our clients.
We adopt various practices which further facilitate this and enable honest discussion. At the beginning of each project, we often provide a quote with a clear breakdown of fees, allowing clients to see exactly where their budget is being spent. In addition, we don’t add a markup on print costs when sourcing, handling, and overseeing print production. Instead, we only charge an hourly fee to cover our time liaising with external printers.
At Firefly, we strongly believe in equality of opportunity, for both our clients and our employees. We are dedicated to creating a workplace culture that values diversity and inclusion and is free of discrimination, bullying, harassment, and victimisation. We do not discriminate on grounds of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
By actively promoting diversity and inclusion, we are committed to creating a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents towards our collective success.
In early 2023, we decided to close our studio and transition to a full-time work-from-home model. Working from home full-time allows our team to achieve better work-life balance and greater flexibility.
We are committed to ensuring our team members have all the tools they need to work comfortably and effectively in their home working environments. We believe that WFH can enhance productivity, spark creativity, improve concentration, and reduce stress.
Read more about our approach to working from home in our journal article – Why working from home works for us.
Meet the team +
Each individual brings a unique set of skills and experience, enabling us to offer a wide variety of services. Our dynamic team culture encourages constant learning, as well as providing the opportunity to get involved in sustainable initiatives and social events.
Portfolio +
Showcasing a selection of our finest creative projects, our portfolio provides examples of how we implement our services across a diverse range of communications. From building brand awareness, to establishing a connection with your target audience, we can work strategically with you to support the growth of your business.
“What has stood out the most about the design work that Firefly has produced for me is that the professionalism, quality and detail has been second to none.
The reliability of the Firefly team and the fact that they work efficiently to produce the highest quality content is the reason I will keep returning as a customer.”
Ross Brinson
Founder
Intrepidus Outdoors
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Journal +
Our journal is full of engaging articles covering everything from careers and Firefly News, to lifestyle and the environment. Whether you’re looking for inspiration for your own brand, tips on launching your graphic design career, or simply have an interest in all things creative, you can find it all in our journal.