AnswerConnect
Website design + Branding + Brand development + more
About +
At Firefly, world-class design comes with a conscience. From memorable branding to inventive digital experiences, we create brands with personality and presence, without costing the earth. Based in Edinburgh, our multidisciplinary team blends creativity, strategy, and care to design with purpose and longevity.
We believe great design goes beyond aesthetics: it adapts to every challenge, considers the impact it has on the planet, and grows through curiosity and learning. These principles guide everything we do and shape how we partner with our clients.
Our core values
We are proud to integrate our three core values into everything we do, benefiting both our clients and our team.
Sustainable by design
At Firefly, we aspire to make a difference, and reducing our environmental impact is a priority. From regular litter picks to donations for trees to be planted for every new client we work with, we take tangible steps to protect our planet.
From our base in Edinburgh, we’ve adopted a full-time work-from-home approach, reducing commuting and effectively shrinking our carbon footprint.
We also partner with organisations dedicated to preserving and restoring the local environment.
In Edinburgh, we take part in regular litter picks with the Water of Leith Conservation Trust, which safeguards the local river, its heritage and wildlife. You can find out more in our journal article A greener future: The Water of Leith Conservation Trust.
Each year, we volunteer with the Borders Forest Trust (BFT), contributing to the restoration of Scottish woodlands and wildlife habitats. Discover more in our journal article Digging deeper with Borders Forest Trust.
Find out more about how we protect our planet.
Adaptable by Nature
As a multidisciplinary agency we not only provide branding and digital services, but also advertising, print and video solutions. This allows us to ensure your brand is reflected consistently across all creative communications, increasing awareness and establishing a strong connection with your target audience.
What sets us apart is that we do not limit ourselves to a specific niche. We remain adaptable, crafting communications tailored to clients from a diverse range of sectors.
View the full range of our services.
Supporting learning
We believe you never stop learning and support our team in pursuing personal development, whether by gaining knowledge from our Creative Director, attending an industry event, joining a webinar, or completing an online course. This helps us to expand our knowledge, build our skills, and stay current with developments in our field.
To support others in our industry, we regularly publish journal articles with tips and advice. From landing a job as a designer to guidance for creating a professional CV, you can read more in our journal.
Let's work together
+44 (0) 131 510 8260
Working with Firefly
Honest advice, bespoke delivery
Our team has the skills and expertise to provide informed, practical advice. If we see ways to adapt or enhance your ideas to strengthen your brand, we’ll offer honest recommendations. From discussing budgets to encouraging feedback at key milestones, open and honest dialogue creates a collaborative space where everyone can contribute, guiding your brand toward success.
We are committed to delivering a bespoke service. When you work with us, you’ll meet directly with our Creative Director and design team. Engaging with the people responsible for building your brand ensures nothing is lost in translation. It allows us to produce work that accurately represents your organisation and its personality and values.
5 star rating on Google
I've worked with Firefly on a number of projects in different organisations, from logo creation and print advertising, to major redesigns across multiple channels for established brands.
They produce great designs with careful attention to detail, taking the time to fully understand the needs and wider context of each project. Ben and the team are a pleasure to work with and I'd happily recommend their services.
Tony Doyle
We approached Firefly for help with the naming and logo design of a small private hospital. Additionally they helped produce a signage design for the building. We were so impressed by their work that we asked them to redesign our website as well.
Throughout the process, they have been great and delivered just what we wanted and in a timely manner. If you are looking for high quality design, then I would highly recommend.
O Q
Our firm, HW Anderson, has worked with Firefly for 2 years on 4 separate projects and we have been delighted with the quality and efficiency of their service.
Firefly have built our new website and helped us grow the site as we have matured. They have also developed slick and functional template documentation for us. Ben and the team spend time to understand our needs and have added a lot of value with their ideas. They are, as expected, impressive creatively but they also understand business priorities and guided us through some important aspects of running a website that is functionally effective. We selected Firefly as our partner after an extensive process of evaluating our options and we have not been disappointed!
Peter Henry
Efficiency
Our structures and processes have been developed and refined over time to enable us to provide a highly efficient service to our clients.
Our clients are assigned a dedicated creative team to gain a deeper understanding of their projects and create high-quality communications.
Our clients review projects at the earliest possible stage to confirm that we are on track from the beginning. We then continue to gather feedback throughout a project at key milestones to make sure every aspect is as you expect. Collaborating with our clients in this way helps to ensure that every project is delivered with clarity, coherency, and efficiency.
Value for money
Our efficient methods of working have a direct impact on our ability to provide excellent value for money for our clients.
We adopt various practices which further facilitate this and enable honest discussion. At the beginning of each project, we often provide a quote with a clear breakdown of fees, allowing clients to see exactly where their budget is being spent. In addition, we don’t add a markup on print costs when sourcing, handling, and overseeing print production. Instead, we only charge an hourly fee to cover our time liaising with external printers.
Equality
At Firefly, we strongly believe in equality of opportunity, for both our clients and our employees. We are dedicated to creating a workplace culture that values diversity and inclusion and is free of discrimination, bullying, harassment, and victimisation. We do not discriminate on grounds of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
By actively promoting diversity and inclusion, we are committed to creating a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents towards our collective success.
Work-life balance
In early 2023, we decided to close our studio and transition to a flexible work-from-home model. This approach allows our team to achieve a better work-life balance and greater flexibility.
We are committed to ensuring our team members have all the tools they need to work comfortably and effectively, whether from home or on-site. We believe that flexible work arrangements can enhance productivity, spark creativity, improve concentration, and reduce stress.
Read more about our approach to working from home in our journal article – Why working from home works for us.
Meet the team +
Our team of experts work collaboratively to provide a tailored and reactive service to our clients, ensuring all of their objectives are achieved to the highest standard.
Each individual brings a unique set of skills and experience, enabling us to offer a wide variety of services. Our dynamic team culture encourages constant learning, as well as providing the opportunity to get involved in sustainable initiatives and social events.
Portfolio +
Showcasing a selection of our finest creative projects, our portfolio provides examples of how we implement our services across a diverse range of communications. From building brand awareness, to establishing a connection with your target audience, we can work strategically with you to support the growth of your business.
“Firefly was a pleasure to work with throughout our project.
It was clear from the initial design discussions that their attention to detail, content suggestions and proposed structure would help us achieve the goals we had envisioned for our new brand and they did not disappoint. Thank you for making the process so simple.”
Adam Medley
Operations Manager
Insight Software Development
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Journal +
Our journal is full of engaging articles covering everything from careers and Firefly News, to lifestyle and the environment. Whether you’re looking for inspiration for your own brand, tips on launching your graphic design career, or simply have an interest in all things creative, you can find it all in our journal.
