A4 printed papers caption "Brand Guidelines".

Citizens Advice Scotland

Registered charity, Citizens Advice Scotland, supports the Scottish Citizens Advice Bureaux through their management and fundraising expertise, providing IT assistance, helping with campaigns, and offering tools and training to support advice provision.

Citizens Advice Scotland logo in gold-yellow text, placed on top of blue circle.

The Brief

Firefly was commissioned to develop the Citizens Advice Scotland brand to be implemented across all touch points and create a set of brand guidelines that clearly defined how the brand should be utilised in the future.

As part of this project, we also produced the organisation’s Annual Report, which included infographic design and the creation of imagery for their social media channels.

The Creative Outcome

We created comprehensive brand guidelines, which cover in great depth the use of Citizens Advice Scotland’s brand identity. They carefully outline the use of their logo design, colour palette, typography, photography, data visualisation, iconography and infographics, as well as the use of sub-brands, tone of voice and graphic devices. These guidelines help to ensure the brand is communicated correctly and consistently at all times by everyone, both within and outwith the organisation, strengthening brand awareness.

Nine different iconography including hand shake, plane, bike, piggy bank, envelop, light bulb, house, shopping bag and money.

In addition, we produced and supplied a set of templates to allow the organisation to create its own documentation moving forward. Following this, we created a second set of guidelines for Citizens Advice Bureaux, which helped to further cement brand consistency.

Wired-bound sketchbook showing various logo design.

Let's work together +

If you would like to find out more about Firefly and how our ideas, experience and creativity could make a real difference to your business, please complete the form or call us on:

+44 (0) 131 510 8260

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“Firefly has been a pleasure to work with. They did a wonderful job of producing a design that reflected the brief outlined and delivered great options for us to choose from. They worked quickly, efficiently and were very patient with us! We are delighted with our new brand.”

Kaisey Murphy
Programme Co-ordinator
Edinburgh Surgery Online

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